Note that only school or district employees who have been identified as the point of contact for their PDNow contract can request new users to be added to their accounts. If you are unsure of who the point of contact is for your school or district, you can reach out to support@pdnow.com.
Video: Uploading New Users
To Bulk Upload Users:
When you need to bulk upload users into PDNow, send an email to Support@PDNow.com with the following information:
- Subject line: Request to add PDNow Users
- Message: Include your name, title, and the name of the school or district on the contract associated with PDNow
- Attachment: Attach a completed roster file for all users you will be uploading into PDNow using the template below.
- The username is the same as the email address
- Make your "role" selection for every user. Any user who needs administrative rights should be labeled either School or District Admin.
- Do not use any special characters when writing names or email addresses (except for the @ in emails).
To Add Individual Users:
If you need individual users added to your school or district’s PDNow account, email support@pdnow.com with the following information:
- First and last name
- Email address
- Name of account (typically school and district name)
- Role for the user: School Admin, Teacher, or Other